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Campus ICT Service

Nsanzumuhire Frodouald
ICT Director

Campus ICT Services

Nsanzumuhire Frodouald is a dedicated ICT professional who decided to dedicate his skills to Rwanda Public Higher leaning institutions. He started his career in 2007 as IT Manager for the Center for GIS and remote sensing ; a well-established research Center of the University of Rwanda (UR). He is member of the VIT university of India alumni class of 2002. Currently he is the director of ICT services at UR Huye campus.
Contact :
Phone number : 250 788609666
email : dict.huye@ur.ac.rw

LIST OF CAMPUS ICT SERVICES STAFF/ HUYE WITH CONTACTS

S/N

NAMES

POSITION

CONTACTS



1

HAKIZIMANA Jean Claude_Syst

System Administrator

0788423041


2

NSHIMIYIMANA Alexis

Network Administrator

0781521070


3

NTIRUSHWA Jean Baptiste

User Support and Maintenance

0788510957


4

SAYINZOGA Joseph

IT Lab Techician

0788504047


5

YABAGENGA Benjamin

Database Administration

0788485618


6

NTAKIRUTIMANA Emmanuel

IT LAB Technician

0788784259


7

NGENDAHIMANA Christine

User Support and Maintenance

0788640841


8

HAKIZIMANA Jean Claude_Net

Network Administrator

0784753596


9

UWIRINGIYE Gerardine

IT Lab Techician

0788769116







10

Jean René MUNYESHYAKA

Computer Hardware & Network Engineer

0788 620 201







Tasks and Functions

 

Functions

Tasks

1. Taking overall responsibility for all ICT systems, software, processes, hardware and equipment across the University, including the management and maintenance.

  • Direct and manage global IT infrastructure in a 24 x 7 global environment including data centers, networks, systems and client services to service levels ;
  • Maintain day-to-day operations and documentation of IT infrastructure, including local and wide area networks and all other IT services 24/7 ;
  • Train, manage and support any IT technicians in providing IT support and maintenance services to the University ;
  • Have a sense of urgency in responding to and resolving critical issues that relate to the performance of the University IT systems ;
  • Ensure and manage the configuration and installation of new software onto the network and to maintain existing installations ;
  • Prepare a specification for, procure, build, configure and install a wide variety of computer hardware into the University ;

2. To ensure that the IT systems of the University are readily available for use by students and staff and improving IT systems to provide new, faster and better services for the entire University 

  • Manage data center and infrastructure resources including integration between corporate resources and operational systems housed in the University data centers ;
  • Take personal responsibility for the quality, reliability and availability of University IT infrastructure,
  • Proactively monitor systems, networks and applications and provide input to improve the stability, security, efficiency and scalability of systems,
  • Manage vendor performance and ongoing integration across multiple systems and providers.
  • Participate in routine monthly maintenance, weekends and evenings,

 

 

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